![]() ![]() ![]() At this stage, it was 1 PM, and so I walked up to the showroom head's cabin and asked him point blank: What's going on. Time passed by, and I could see in the Suzuki Connect app that the car has left the showroom and was going back to the yard. Please just tell me upfront if you've messed up with the accessory fitment. I told him in no uncertain terms that the service centre is just behind us and they shouldn't lie to me like that. ![]() ![]() At that point, I got a little pissed off. Because we wanted to go eat something in the Sangeetha Desi Mane next door.Īt that time, the supervisor of my SA told me that the car has been taken back for washing. We were kept waiting with copious amounts of coffee and Bisleri water cans until 11:30 AM, by which time my, and my mother's sugar, started dropping and we asked how longer we would need to wait. All decked up, with garlands, camera and some pooja stuff. So we went there happily - my parents, my father's driver and myself. He confirmed that it was all-ok, and that we need to be there at 10 AM sharp. This morning, I again rang up my SA at 9 AM and checked if the car was ready. I thanked them for making the fittings quickly, and declined, deciding that it would be better if we all go in the morning and not in the night. On Wednesday morning (yesterday), I got the call requesting if I could pick up the car in the evening. We'll take the car after you fit the side step.' We had made plans for the delivery, but since this was a non-negotiable accesory, we made our peace with it and graciously said: 'Don't worry, these things happen. On Saturday, the sales advisor I was talking to called me and started that the side step that we paid for hasn't been delivered yet. We were initially supposed to get delivery of our Grand Vitara on this Monday morning at 10 AM. This is Popular Vehicles (Nexa) in Arcot Road in Chennai. I have no qualms on calling out the dealer. I had a very poor experience today at the Nexa showroom where I was supposed to take delivery of our Grand Vitara MT Delta variant. ![]()
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